Delivery Information

We want you to begin enjoying your thir  wear order as soon as possible, and employ a large network of trusted couriers to help us deliver it to you, wherever you are, on time, and in pristine condition. What’s more, we personally allocate the courier we believe will deliver your order most quickly.

It’s worth noting that your delivery will need to be signed for upon receipt. It may, therefore, be easier for you to specify a work delivery address, rather than a residential one.

Domestic Deliveries

 

Purchase Total Shipped by NZ Couriers
Less than $100 $10.00
More than $100 Free!

Orders of $100 or more receive FREE Shipping Your order will be shipped once credit card authorizations have been obtained and shipping addresses have been confirmed.

As you will understand, we reserve the right to hold any order for suspected fraud.

Properly completed orders will be processed within 1-2 business days. A business day is Monday through to Friday, excluding holidays. You can expect delivery within 2-3 business days after your order is placed on thir.co.nz. All orders ship from Christchurch, New Zealand. The above shipping times are an accurate portrayal of our service level.We cannot ship to a PO Box .

Overseas Deliveries

We can ship your order almost anywhere in the world, though delivery times may differ according to your country. We aim to get all international deliveries to you in 2-5 days.

Please note that our delivery rates do not include import duties and taxes when applicable – due to the varying nature of these costs, these are the responsibility of the recipient where they apply. For more details please contact your local customs office.

Refunds on Shipping Charges

If we make a mistake and send you the wrong order, or if you receive damaged product, we will, of course, refund the shipping charges.  Please contact us on  03 3320943  and we’ll work with you to resolve this immediately.

If for any reason you are not totally satisfied with your THIR BAND order, just return it to us within 30 days for a full refund (less shipping &handling).

No hassles, no questions.

Send the purchased product with the sales receipt to:

THIR 

Online Distribution Ltd

21 Jipcho Road

Wigram

Cristchurch 8043

New Zealand

If you're not 100% happy, we're not happy! 

Please mark the package "Returned THIR - iTrading"Thank you.